Dedicated HR Support vs. Ticket Delays
Foothold America provides a dedicated HR manager for your US team, ensuring fast and reliable support whenever you need it. Remote.com uses a ticketing system, which can lead to delays in resolving urgent matters like terminations or off-cycle payroll. Don’t settle for generic responses and frustrating delays. Choose Foothold America and experience the difference of human-centered customer service that gets things done.
Customer Support
Foothold America
Remote.com
30-day welcome & orientation program
Dedicated HR Manager
Human support for every query
Human live chat assistance
Average response time
3 hours
48 hours
Unmatched US Compliance vs. Risky Shortcuts
Backed by years of US compliance expertise and a team of in-house US specialists, we ensure your team stays compliant across all 50 states. In contrast, public documentation reveals that Remote.com may compromise compliance standards to offer lower prices, putting their clients and their teams at risk.
Other
Foothold America
Remote.com
Bulletproof compliance throughout the employment cycle
No record of misclassification and compliance issues
Publicly documented Issues with misclassification and compliance.
US Expertise vs Global Knowledge
Foothold America is laser-focused on the intricacies of US hiring and employment regulations. With deep experience navigating the nuances of US HR, payroll, benefits, and compliance, we ensure a smooth and compliant experience for your US team. While Remote.com offers a global presence, their resources are spread thin across numerous countries. This can lead to a less comprehensive understanding of specific US requirements, potentially causing delays or errors in your US expansion.
International Expertise
Foothold America
Remote.com
Understands how US payroll/employment taxes differ from UK, EU, AUS, NZ, CAN, etc.
Understands how US HR/employment regulations differ from UK, EU, AUS, NZ, CAN, etc.
Understands how US benefits/employee expectations differ from UK, EU, AUS, NZ, CAN, etc.
Knows the typical knowledge gaps between US and non-US HR professionals
Knows the typical knowledge gaps between US and non-US payroll providers
Knows the typical knowledge gaps between US and non-US benefits providers
Has consultants in or near client time zones, alters meeting times to meet with clients in time zones far from the US
Local Knowledge Hub vs. One-Size-Fits-All
Foothold America doesn’t just handle paperwork, we become your trusted advisor. Our team boasts deep local knowledge, offering guidance on talent acquisition across the US. We’ll help you identify the ideal locations to attract top talent based on your industry needs and company culture. We’ll also provide insights into competitive compensation packages specific to your industry and desired locations & more. This localized expertise sets Foothold America apart from global providers like Remote.com. While they offer a broader service, their focus may not translate to the in-depth knowledge you need for a successful US expansion.
Local Knowledge:
Foothold America
Remote.com
Advises on locations for talent
Advises on salaries
Advises on industry hubs
Advises on challenging employment states
Advises on US hiring negotiations
Advises the best local insurance carriers
Advises on challenging insurance states
Full-Spectrum HR Support vs. Basic Assistance
Foothold America goes beyond the basics of HR support. We don’t just handle routine tasks; we act as your dedicated HR partner, guiding you through the complexities of US employment law. Our services encompass a wide range of HR needs, including HR Policy Development, Performance Improvement Plan (PIP) Consultations, Guidance on challenging HR employment situations & more.
While Remote.com might offer general HR guidance, their support appears tiered. Features like in-depth consultations, navigating complex situations, and even Performance Improvement Plan (PIP) support seem reserved for their higher-paying “Enterprise” customers only. This leaves smaller businesses potentially vulnerable during critical HR moments when such specialized assistance is crucial.
HR
Foothold America
Remote.com
HR policy development
HR guidance - General
HR consultation - Detailed
Recommend statutory training programs
Monitor compliance of statutory training programs
PIP consultation and support
Guides you with challenging HR employment situations
Only available to Enterprise customers
Streamlined Benefits Management vs. Disconnected Support
Foothold America goes beyond offering basic benefit plans. We become your dedicated partner, streamlining the entire process and eliminating the complexity often associated with employee benefits. Our team of in-house experts boasts direct access to major carriers. We’ll not only consult with your 401(k) administrator but also make personalized benefit contribution recommendations tailored to your specific needs. This ensures a comprehensive and compliant plan that empowers your US team with the right benefits package. In contrast, Remote.com’s approach to employee benefits appears less integrated. Their services may not include dedicated contacts, in-house expertise, or personalized recommendations. This could leave you managing multiple relationships and navigating complex insurance issues on your own, which can be a significant burden.